1. What should an IV hydration check-in kiosk do?

Collect what the nurse needs before the line goes in, and put it straight into the chart. A tablet that produces a separate list someone reconciles later has added a step, not removed one.

Job at the door Why it matters for IV Kiosk, before the visit, or desk?
Name, date of birth, contact details Creates or finds the record Kiosk for walk-ins; at booking for everyone else
Health intake: conditions, medications, allergies Screening before any infusion Kiosk or at home
Consent for IV therapy Signed before treatment, every time it is due Kiosk or at home
Photo of ID Identity on file Kiosk
Payment or card on file No chasing money after the drip At booking, or at the desk on check-in
Arrival Tells the back the guest is here Desk, on the day board

2. Kiosk or before the visit: where should each step happen?

Booked guests should arrive with the paperwork done; the kiosk is for walk-ins and for anything still missing. A form completed at home costs nothing and removes the wait entirely.

Guest Before the visit At the door
Booked, new Intake and consents in the app or by link; deposit at booking if you take one Anything unfinished on the tablet, then check-in
Booked, returning Any consent that has come due Check-in; the visit uses their membership credit if they have one
Walk-in, new Nothing Full intake, ID photo and consents on the tablet
Walk-in, returning Nothing Only what is unsigned or missing

3. How does self check-in work on a tablet in Aminova?

Staff open kiosk mode, hand over the tablet, and take it back with the chart complete.

Step What happens
1. Open kiosk mode From the front desk’s Today board, a staff member opens kiosk mode: full screen, no menus, no chart behind it.
2. New walk-in The guest enters their own details and answers your intake questionnaire, and can photograph their ID. Their record is created on the spot.
3. Consents The guest signs every consent assigned to them, including PDF consents with signature, initials and date fields.
4. Returning guest Staff pick the guest, or hand over from the appointment with the guest already selected. The tablet shows only what is still unsigned.
5. Missing details A separate kiosk mode on the health profile asks only for the demographics the clinic is missing, never anything clinical.
6. Hand it back Leaving kiosk mode needs the staff member’s Team Member ID, so a guest pressing Done sees a thank-you screen, not the clinic’s screens.
7. Check in and take payment Staff check the guest in on the Today board (Scheduled, then Arrived, then Completed) and can take payment at check-in: card on file, terminal or cash, with a receipt.

The kiosk itself does not take payment or mark arrival; those happen at the desk, in the same record. For clinics that want the money settled before the day, deposits can be taken when the visit is booked through a scheduling link.

4. What does the nurse need before the IV goes in?

A completed screening, a signed consent and an order, all visible on one chart. The exact screening questions are your medical director’s call; these are the items most IV protocols ask for.

Item Collected by
Allergies, including to vitamins, preservatives and latex Intake
Current medications and supplements Intake
Heart, kidney and liver conditions, pregnancy Intake
Previous reactions to IV therapy Intake
Signed IV consent, current Consent
Provider order or standing order for this drip Clinical team
Vitals before starting Nurse, in the chair

What happens after the line goes in, lot and expiry on every bag and stock that moves on administration, is covered in how to track in-clinic injections electronically.

5. What hardware does a check-in kiosk need?

A tablet with a browser, a stand, and a staff sign-in. No special kiosk hardware is required.

Item Approximate cost Note
Tablet (iPad or Android) $300–$800 A screen of 10 inches or more is easier for intake forms
Floor or counter stand $50–$300 Lockable if the lobby is unattended
Wipeable case or screen protector $20–$60 Cleaned between guests
Software Included Kiosk mode is part of every Aminova plan, including the $99/month Start-up plan

Also turn on the tablet’s own single-app lock (Guided Access on an iPad, app pinning on Android) so a guest cannot leave the browser, and keep the kiosk in its own tab.

6. How do you keep a shared lobby tablet private?

Assume the tablet is in a stranger’s hands inside a staff session, and design for that.

Risk How Aminova handles it
The guest sees the chart behind the form Kiosk screens cover the whole display; the chart is never shown
The guest edits clinical information The profile kiosk asks only for demographics and cannot overwrite a filled field
The guest wanders into staff screens Exit requires the staff member’s Team Member ID, and the browser Back gesture is blocked
The next guest sees the last one’s answers Each guest’s session ends on a thank-you screen; staff start the next one

7. Frequently asked questions

What is an IV hydration check-in kiosk?
A tablet in the lobby where a guest completes intake, health screening and consent forms, and for new walk-ins creates their own record, before staff check them in and take payment. In Aminova it writes straight into the chart.

Can IV therapy clients check themselves in?
They can complete their intake, ID photo and consents themselves on the tablet. Staff then check them in on the Today board, which marks arrival and lets them take payment.

Do I need special hardware for a check-in kiosk?
No. Any tablet with a browser works, with a stand and the tablet’s own single-app lock switched on.

Should IV patients fill out forms before they arrive?
Yes, when they book ahead. Forms completed at home remove the wait entirely; the kiosk is for walk-ins and anything still missing.

How do you take payment before an IV drip?
Take a deposit or save a card when the visit is booked, or take payment at the desk on check-in by card on file, terminal or cash.